Justin Harness and Simon Levene give their personal insight on how law firms can use knowledge management to increase profitability. This is the third in a series of articles on ‘Knowledge for Successful Law Firms’, which is being developed by the SCL Knowledge Management Group. For more on this initiative, see vol 15, issue 2 ‘Will the Real Knowledge Management Please Step Forward!’….
Simon Ratcliffe of Dimension Data describes identity management and explains its importance and how it might pay for itself….
Jeffrey S. Wolfe examines the push to resolve e-commerce disputes by ADR and the implications for consumers and for traditional dispute resolution….
Read More… from E-Commerce ADR Growth in the USA and the Lessons for the UK
An IT project dispute in the Court of Appeal this March again highlights the importance of keeping a handle on the legal and commercial issues both at the time contracts are negotiated and during the course of a project. Bill Gilliam and Claire Frater set out the facts of Peregrine Systems v Steria and highlight the lessons to be learned….
Mathew Pryke reports on an important decision of the ECJ: C-336/03 easyCar (UK) Limited v Office of Fair Trading. He also comments on what some see as a major reverse for the OFT….
Read More… from easyCar Drive a Hole through the Distance Selling Regulations
Davina Garrod reports and comments on a controversial decision which just might change the IT industry for ever….
Webinars A few weeks ago I would not have recognised the word “Webinar” (I suppose I have to admit that it is a word) but now it is part of SCL life. For those of you who have slept through this particular development, a Webinar is a meeting, seminar or workshop which can be “attended”…
As reported in the last issue, Richard Stephens was recently elected as SCL’s new Chairman. Once he was firmly ensconced, Laurence Eastham asked him a few questions about the prospects for SCL….
Read More… from Richard Stephens: SCL and a Promising Future
Laurie Kaye recounts his experience of a Webinar and floats an interesting competition….
Laurence Eastham reviews a new book from Peter Warren and Michael Streeter cyber alert: How the World is Under Attack from a New Form of Crime (ISBN 1-904132-62-6, Vision Publishing £10.99)….