The Knowledge Management of External Content

Chris Knowles of Vrisko asks whether law firms have been seriously over-investing in “Big Technology” knowledge management systems to capture, store and manage their internal knowhow. Are they neglecting systems now available, at a far lower cost, to help them gain more value from their substantial investments in tried and tested legal and business information, from publishers such as Butterworths, Sweet and Maxwell, PLC and LexisNexis?…

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The Advent of Workflow Solutions in Legal Services

Law firms around the world are talking about the ‘processization’ and “commoditisation” of legal services. Indeed, many lawyers regard certain legal services as ideal areas of practice for this. Iain Unett formerly a senior lawyer with British Telecommunications Plc and now Product Development Director with Lexfutura, the strategic knowledge and technology hub, discusses the advent of workflow systems…

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Risky Business

Juliet Humphries and Lucy Dillon examine the relationship between knowledge management and risk management and highlight many of the good practice points that apply. This is the first in a series of articles on ‘Knowledge for Successful Law Firms’, which is being developed by the SCL Knowledge Management Group. For more on this initiative, see vol 14, issue 2 ‘Will the Real Knowledge Management Please Step Forward!’…

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