Knowledge Management Primer
As Chris Spencer points out, Knowledge Management (or KM) is a phrase (or acronym) that has recently been elevated to the level of a Holy Grail.
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Lawtech & Lawyers
An Evolutionary Model for Intranets/Extranets
James P. Mittenthal of Baker Robbins & Company gives a US perspective on the development of intranets/extranets….
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Backbytes
Positive FeedbackPositive feedback to share: in the last issue I reflected on the realbenefits of document management and litigation support systems. I have nowreceived some helpful comments from Chris Dale of Oxford Law and Computing. Heagrees with me that we should be very suspicious of any system that purports todeliver ‘qualitative analysis’. He makes the…
Implementing a Practice Management System
Andrew Levison Head of UK and Europe Consulting Services at Baker Robbins
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Best Practices: Investing in the Client Relationship
John Irving is an independent legal IT consultant and Joint Chairman of SCL.
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Millennium Snapshot: The Grant Thornton Legal IT Interfirm Comparison
Richard Blasdale is a Managing Consultant within the Information Systems Consultancy at Grant Thornton.
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The Grant Thornton Legal IT Interfirm Comparison
Grant Thornton has published the results of its wide-ranging survey of the use of IT in law firms – probably the largest such survey ever undertaken….
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Global Mergers Communications Solutions
Frances Coulson is joint Managing Partnerof ShawnCoulson. She has been Litigation Partner of the London firm Moon Beeverfor 11 years. Moon Beever now form the London office of ShawnCoulson. The firmhas offices in London, Washington DC, Hartford Connecticut, Brussels, Lyons,Madrid, Geneva and Luxembourg. New offices are being planned in Paris, Milan,Frankfurt, Tel Aviv, and Athens…
Know-How or Know-Who?
What does effective knowledge management offer today’s law firm? Why is
it regarded as an essential component of the firm’s business strategy?
The answer to both questions is straightforward: it provides the firm with a
compe…