Anna Cook examines the difficulties arising from defining what the customer wants from outsourcing and services contracts. She suggests that there may be a lesson to be drawn from the approach taken in many software development contracts….
Robert Steadman reviews this controversial Directive and assesses its impact….
Pearse Ryan suggests you get your ducks in a row and makes nine other constructive suggestions for happy outsourcing. This article first appeared in the Ernst & Young eZine Risk Management (November 2005)….
Read More… from IT Outsourcing – Ten Risk Issues the Irish Perspective
Professor Richard Susskind OBE is to give the 2006 SCL Lecture at the Royal Society on 6 March. Here is a glimpse into his thinking….
This is a selection of the predictions on the SCL Web site made by leading legal IT experts and IT lawyers….
Paul Russell looks at the legal barriers to full CRM (customer relationship management) integration in local government and suggests that cultural barriers may really be the main stumbling block….
The 19th-century French acrobat Charles Blondin once challenged a member of his audience to climb into a wheelbarrow he was about to push along a tightrope strung across Niagara Falls. Understandably, the terrified soul refused the invitation. Since taking the reins in late 2003, Stephen Carter and his team at OFCOM have embarked upon an…
Read More… from Can OFCOM achieve the wireless balancing act?
Richard Cumbley and Peter Church report and comment on the collision between traditional outsourcing settlement confidentiality and the new freedom of information regime…
Read More… from Outsourcing Settlement Terms Revealed under FOIA
Kit Burden explains why IT security matters to technology lawyers or at least should matter. This article is based on his presentation to the Law Society of Scotland/SSCL Conference earlier this year…
Read More… from IT SECURITY – What Every Technology Lawyer Needs to Know about IT Security
Victoria Cooper thinks that the Cresswell Report underestimates the attractions of tape back-up…
Read More… from Disclosure – Redefining the Rules of Engagement