CMA independent inquiry group publishes provisional findings in cloud services market investigation

The Competition and Markets Authority’s independent inquiry group has published provisional findings following its review of cloud services. It has provisionally found that competition is not working as well as it could be, which may be leading to higher costs, less choice, less innovation and lower quality of service for businesses and organisations across the…

Read More… from CMA independent inquiry group publishes provisional findings in cloud services market investigation

CMA secures important changes from Google to tackle fake reviews

Online reviews can have a huge impact on consumer spending. The CMA has estimated that as much as £23 billion of UK consumer spending is potentially influenced by online reviews annually, and research has shown that 89% of consumers use online customer reviews when researching a product or service. Any business that publishes reviews should…

Read More… from CMA secures important changes from Google to tackle fake reviews

General Court orders Commission to pay damages to website visitor due to transfer of personal data to the US

In Bindl v Commission, an individual in Germany complained that the Commission had infringed his right to the protection of his personal data when, in 2021 and 2022, he visited a Commission website and registered using the Commission’s EU Login authentication service, having selected the option of signing in using his Facebook account. The individual…

Read More… from General Court orders Commission to pay damages to website visitor due to transfer of personal data to the US

ICO updates guidance on the use of storage and access technologies

The ICO has issued updated guidance about the use of storage and access technologies with the primary aim of giving regulatory certainty to organisations. It explains how the Privacy and Electronic Communications Regulations 2003 (as amended) (PECR) and where relevant, data protection law apply when organisations use technologies that store information, or access information stored,…

Read More… from ICO updates guidance on the use of storage and access technologies

CMA sets out initial plans as new digital markets competition regime comes into force

The Competition and Markets Authority has set out its initial plans for the new digital markets competition regime. The Digital Markets, Competition and Consumers Act received Royal Assent in May 2024 and the new digital markets competition regime came into force on 1 January 2025. The CMA issued guidance about its substantive and procedural approach…

Read More… from CMA sets out initial plans as new digital markets competition regime comes into force