UK law Ofcom publishes letter to online service providers on generative AI and chatbots Ofcom has published an open letter to online service providers in the UK about how the Online Safety Act 2023 applies to generative AI and chatbots. Websites or apps which use a generative AI chatbot that enables users to share text,…
Following investigation, the Consumer Protection Cooperation (CPC) Network of national consumer authorities (led by those in Belgium, Germany and Ireland) and the European Commission have notified Apple about several potentially prohibited geo-blocking practices that the CPC Network has identified on certain Apple Media Services, including App Store, Apple Arcade, Music, iTunes Store, Books and Podcasts….
UK law CMA consults on draft guidance for the markets regime in the Enterprise Act 2002 The Competition and Markets Authority (CMA) is consulting on its draft new guidance for the markets regime in the Enterprise Act 2002, as amended by the Digital Markets, Competition and Consumers Act 2024. The consultation ends on 3 December…
The European Commission has published the findings of the Digital Fairness Fitness Check, which assessed if current EU consumer protection laws are fit for purpose to ensure a high level of protection in the digital environment. The Fitness Check covered three core Directives: the Unfair Commercial Practices Directive, the Consumer Rights Directive, and the Unfair…
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Ofcom has published an update on its progress to bring the Online Safety Act 2023 into effect. The Act means that companies that operate a wide range of online services are legally responsible for keeping people, especially children, safe online. Online platforms and services will soon have new duties to protect UK users by assessing…
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UK law CMA launches court action against Emma Sleep to protect UK consumers Back in 2022, the CMA opened an investigation into Emma Sleep over concerns that some of its online sales practices, such as discounts and urgency claims, including countdown timers and high demand prompts, may mislead consumers. The CMA called on Emma Sleep…
The European Commission has sent a request for information to YouTube, Snapchat, and TikTok under the Digital Services Act, asking them to provide more information on the design and functioning of their recommender systems. Under the DSA, platforms must assess and adequately mitigate risks stemming from their recommender systems, including risks for the mental health…
Coimisiún na Meán has published its finalised Online Safety Code. The Code sets binding rules applying to video-sharing platforms who have their EU headquarters in Ireland. The general obligations contained in the Code will apply from November 2024 and platforms will have an implementation period for certain detailed provisions, which require IT build, to come…
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A new Data (Use and Access) Bill has been introduced to the UK parliament with the aim of unlocking the secure and effective use of data for the public interest. This follows previous attempts at amending UK data protection law under the previous government. Improving public services The Bill aims to use the power of…
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The Online Safety Act requires that Ofcom’s operating costs for the online safety regime are covered by providers of regulated services through a fees regime, and that the calculation of fees should be based on providers’ qualifying worldwide revenue (QWR). The Act also stipulates that the same determination of QWR for fees is also used…
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