CMA publishes provisional findings in Mobile Browsers and Cloud Gaming market investigation

The Competition and Markets Authority’s independent inquiry group has carried out an in-depth assessment of the mobile browser markets and has provisionally concluded that they are not working well for UK businesses and millions of phone users. Most of the concerns that the group has identified relate to Apple’s policies that determine how mobile browsers…

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Science, Innovation and Technology Committee launches inquiry into social media, misinformation and algorithms

The Science, Innovation and Technology Select Committee has launched an inquiry into social media, misinformation and algorithms.  The inquiry follows the anti-immigration demonstrations and riots which took place across the UK earlier this year. Some targeted mosques and hotels housing asylum seekers, driven in part by false claims that spread on social media platforms relating…

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European Commission and national authorities call on Apple to stop geo-blocking practices

Following investigation, the Consumer Protection Cooperation (CPC) Network of national consumer authorities (led by those in Belgium, Germany and Ireland) and the European Commission have notified Apple about several potentially prohibited geo-blocking practices that the CPC Network has identified on certain Apple Media Services, including App Store, Apple Arcade, Music, iTunes Store, Books and Podcasts….

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European Commission publishes results of Digital Fairness Fitness Check

The European Commission has published the findings of the Digital Fairness Fitness Check, which assessed if current EU consumer protection laws are fit for purpose to ensure a high level of protection in the digital environment. The Fitness Check covered three core Directives: the Unfair Commercial Practices Directive, the Consumer Rights Directive, and the Unfair…

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Ofcom issues update about its progress to bring Online Safety Act into effect

Ofcom has published an update on its progress to bring the Online Safety Act 2023 into effect.  The Act means that companies that operate a wide range of online services are legally responsible for keeping people, especially children, safe online. Online platforms and services will soon have new duties to protect UK users by assessing…

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