Ofcom publishes draft industry guidance on transparency reporting and information gathering

Ofcom has published two consultations under the Online Safety Act 2023, one on transparency reporting and the other in information gathering. Transparency reporting Under the Act, “categorised services”, which are expected to include some of the most widely used social media and search services, are required to produce transparency reports at least annually. Ofcom is…

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ICO calls for evidence on children’s privacy practices

The ICO has launched a call for evidence on children’s privacy practices on social media and video sharing platforms. It has been carrying out a review of social media platforms and video sharing platforms (VSPs) as part of its Children’s Code Strategy. The ICO’s Tech Lab reviewed 34 social media platforms and video sharing platforms,…

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UK government consults on turnover and control regulations under DMCC Act

The UK government is consulting on three draft regulations under the Digital Markets, Competition and Consumers (DMCC) Act 2024. They set out: The DMCC Act received Royal Assent on 24 May 2024. It contains provisions requiring the CMA, the courts and other enforcers to estimate or calculate a business’s turnover. This is to assess if…

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CMA consults on direct consumer enforcement guidance and rules under DMCC Act

The Competition and Markets Authority is consulting on draft direct consumer enforcement guidance and rules as required and permitted under the Digital Markets, Competition and Consumers Act 2024 (DMCC Act). The DMCC Act grants new direct enforcement powers, relating to consumer protection law, to the CMA. These new powers enable the CMA to investigate, determine…

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Provisional decision to impose £6m fine on software provider following 2022 ransomware attack that disrupted NHS and social care services

The ICO has provisionally decided to fine Advanced Computer Software Group Ltd £6.09m, following an initial finding that Advanced failed to implement measures to protect the personal information of 82,946 people, including some sensitive personal information.  Advanced provides IT and software services to organisations at national level, including the NHS and other healthcare providers, and…

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Wowcher to change practices and issue refunds after CMA investigation

Last week, following its investigation into Wowcher’s online selling practices, the CMA announced that Wowcher will change the way it promotes products and services to customers, in addition to paying £4 million in refunds to consumers. Some organisations use so-called “dark patterns” or online choice architecture to “nudge” customers into buying products that they otherwise…

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Ofcom fines TikTok £1.875 million for providing inaccurate data on safety controls

Ofcom has fined TikTok £1.875 million for failing to accurately respond to a formal request for information about its parental controls safety feature. Under the Communications Act 2003., organisations regulated by Ofcom must respond to all statutory information requests from Ofcom in an accurate, complete and timely way. This includes providing accurate and complete information….

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European Commission coordinates action by national consumer protection authorities against Meta on “pay or consent” model

The EU’s Consumer Protection Cooperation (CPC) Network is taking action following concerns that Meta’s “pay or consent” model might breach EU consumer law. The Commission is coordinating the action. It is due to Meta requesting that consumers either subscribe to use Facebook and Instagram for a fee, or consent to Meta’s use of their personal…

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