Andrew Hooles has written a series of blog posts exploring what he describes as the five dysfunctions of IT deals (project dysfunctions, solution dysfunctions, procurement dysfunctions, relationship dysfunctions and contractual dysfunctions). In these, he aims to identify the key factors to successful IT deals and to establish a baseline for technology deals that customers, suppliers and their advisers can agree upon. This article derives from his post on what he considers to be one factor associated with project dysfunctions – change. There is a link to the series of articles at the end of this piece….
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