Tony Axelrod of e-Syscare writes about getting the most out of applications….
Challenges to Database Information Retrieval – Do We Need a World Information Treaty and Tribunal?
Catherine Colston looks at the problems with database information retrieval and suggests a way forward….
‘Counting the Cost of Poor CRM Strategies’
Martin Ashfiled of Performance House explains why, with over 60% of queries not being resolved and 25% of calls not being charged for, law firms need to pay attention to client relationship management (CRM), or else pay the price of delivering an unacceptable service….
Have you protected your business from the criminal within?
When organisations think about IT risks, their initial thought is towards external threats from hackers and viruses. However, the reality is that over 70% of IT security breaches are from internal sources, so businesses should really look inwards before looking for the external threat. Andrew Durant explains that ensuring you have the right people in place within your organisation is the best start you can make to reduce any threats….
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BS7799 – Why is it important?
And why, asks Ian Mann of ECSC (e-commerce security consultants) is an IT security consultant contributing to a law publication?…
IT and the London Civil Courts
This article is an edited version of Lord Justice Brooke’s lecture to the London Solicitors Litigation Association….
LSLA and Bar Report on Technology in the Civil Courts
At the end of June this year, the London Solicitors Litigation Association and selected members of the Bar published a joint report, The Practitioner Working Group Report on Investment in Technology in the Civil Courts of England and Wales. The report was commented on by Lord Justice Brooke in his speech to the LSLA and is available in full as a Web article on the SCL site….
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Transcript of SCL’s 30th Anniversary Lecture by Richard Christou
This is the edited transcript of Richard Christou’s lecture on the occasion of the SCL’s 30th Anniversary….
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Editorial
Making a call for more contributions, Laurence Eastham thinks it’s time to revisit the GDPR and just about time to speculate about the effect of Brexit…
How People Really Use Law Firm Web Sites
Joe Reevy analyses data on what visitors actually do when they visit a law firm site – as opposed to what you think they should do….